Legal Notice

Last updated: 15 September 2026

Welcome to PackFlow Supply.

This Legal Notice governs your use of the PackFlow Supply website at https://packflowsupply.com/ (the “Site”).

By accessing or using the Site, you agree to comply with this Legal Notice and any other terms or policies that apply to specific products, services or transactions.

If you do not agree with these terms, please do not use the Site.

1. About PackFlow Supply

PackFlow Supply provides international packaging sourcing and supply services to business customers.

We work with a network of manufacturing, quality-control, logistics and other supply-chain partners to source and coordinate packaging according to customer requirements.

PackFlow Supply may source products from different countries and suppliers depending on factors including product specifications, quantity, pricing, manufacturing capability, quality requirements, production capacity, delivery requirements and destination.

Unless expressly stated otherwise, PackFlow Supply does not represent that it owns or operates every manufacturing facility involved in fulfilling an order.

2. Website Content

We make reasonable efforts to ensure that information published on the Site is accurate and useful.

However, information on the Site may include general descriptions, examples, estimates, photographs, specifications or other information that may change over time.

Product availability, pricing, minimum order quantities, production times, shipping costs, specifications and other commercial information may vary according to customer requirements and supplier availability.

Accordingly:

Website information should not be treated as a final quotation unless expressly stated otherwise.
Product images may be illustrative and may not represent the exact final product supplied.
Specifications may change where necessary to reflect approved production requirements.
Pricing displayed or discussed before a formal quotation is not necessarily a binding offer.
Production and delivery estimates are subject to supplier capacity, shipping conditions, customs procedures and other circumstances outside our reasonable control.

Customers should rely on the final quotation, purchase order, order confirmation and other transaction-specific documents applicable to their order.

3. Quotations and Orders

A quotation provided by PackFlow Supply is based on the information available at the time the quotation is prepared.

Unless otherwise stated in writing, quotations may be subject to:

Product specifications
Quantity
Artwork approval
Material availability
Manufacturing capacity
Freight costs
Applicable taxes, duties and charges
Currency fluctuations
Supplier pricing
Shipping conditions

An order is not considered accepted until PackFlow Supply confirms the order in writing and any required deposit or payment has been received.

Specific payment terms, production requirements, delivery terms, cancellation conditions, inspection requirements and other commercial conditions will be stated in the applicable quotation, invoice, purchase order, order confirmation or other transaction documents.

4. Product Specifications and Customer-Supplied Materials

Customers are responsible for ensuring that specifications, dimensions, artwork, logos, trademarks, text, regulatory requirements and other materials supplied to PackFlow Supply are accurate and authorized for use.

Where artwork or other customer-supplied materials are used for production, the customer is responsible for reviewing and approving the final production proof where applicable.

Once production has been approved, changes may result in additional costs, delays or other consequences.

5. Intellectual Property

Unless otherwise stated, all intellectual property rights in the Site and its content belong to PackFlow Supply or its licensors.

This includes, where applicable:

Text
Graphics
Logos
Images
Designs
Layouts
Software
Page structure
Branding
Other original materials

You may access and use the Site for legitimate business and informational purposes.

You may not, without prior written permission:

Copy substantial portions of the Site
Reproduce Site content for commercial purposes
Modify or create derivative works from Site content
Republish Site content
Sell, license or redistribute Site content
Use PackFlow Supply branding or trademarks in a way that suggests endorsement or affiliation

Nothing in this Legal Notice transfers ownership of PackFlow Supply’s intellectual property to you.

6. Customer Intellectual Property

Customers retain ownership of intellectual property they lawfully provide to PackFlow Supply, including trademarks, logos, artwork, designs and other proprietary materials, subject to any separate agreement.

By providing such materials to us, you confirm that you have the necessary rights and permissions for us and our relevant manufacturing or service partners to use them for the purpose of quoting, producing, inspecting, packaging and fulfilling your order.

7. Confidentiality

We understand that packaging projects may involve commercially sensitive information.

We will use information provided to us in connection with an enquiry or order for legitimate business purposes, including sourcing, quoting, production, quality control, logistics and fulfillment.

Where appropriate, additional confidentiality or non-disclosure agreements may be entered into between PackFlow Supply and a customer or supplier.

8. Third-Party Websites and Services

The Site may contain links to websites, platforms or services operated by third parties.

These links are provided for convenience or informational purposes.

PackFlow Supply does not control third-party websites and does not guarantee the accuracy, availability, security or suitability of their content, products or services.

Your use of third-party websites is subject to the terms and policies of those third parties.

9. Website Availability and Security

We aim to keep the Site available and functioning properly.

However, we do not guarantee that the Site will always be:

Available
Error-free
Uninterrupted
Secure
Free from viruses or other harmful components

The Site may occasionally be unavailable because of maintenance, technical issues, security measures, hosting problems or circumstances outside our control.

You are responsible for maintaining appropriate security on the device and network you use to access the Site.

10. No Professional or Regulatory Advice

Information published on the Site is provided for general business and informational purposes.

Nothing on the Site constitutes legal, tax, customs, regulatory, financial, engineering or other professional advice.

Packaging requirements can vary significantly by product, destination and industry.

Customers are responsible for obtaining appropriate professional or regulatory advice where necessary, particularly for packaging used in regulated industries such as food, pharmaceuticals, cosmetics, chemicals or other products subject to specific regulatory requirements.

11. Limitation of Liability

To the maximum extent permitted by applicable law, PackFlow Supply will not be liable for indirect, incidental, consequential, special or punitive losses arising from your use of the Site or reliance on information published on the Site.

This includes, where legally permitted, losses arising from:

Website interruption
Errors or omissions in website content
Reliance on general information published on the Site
Third-party websites or services
Unauthorized access to systems outside our reasonable control
Loss of data
Business interruption
Loss of profits or business opportunities

Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

Where a specific purchase, supply or service agreement contains its own liability provisions, those provisions will govern the relevant transaction to the extent applicable.

12. Force Majeure

PackFlow Supply will not be responsible for delays or failures caused by circumstances reasonably outside our control.

Such circumstances may include:

Natural disasters
Fire
Flood
Epidemics or pandemics
War
Civil unrest
Government action
Trade restrictions
Port closures
Shipping disruptions
Customs delays
Strikes
Labor shortages
Raw-material shortages
Energy shortages
Supplier failures
Transportation disruptions
Significant changes in applicable laws or regulations
Other events beyond our reasonable control

Where such an event occurs, we will use reasonable efforts to communicate material impacts and work toward an appropriate solution.

13. No Waiver

If we do not immediately enforce a right or provision contained in this Legal Notice, this does not mean that we have waived that right or provision.

14. Changes to This Legal Notice

We may update or change this Legal Notice from time to time.

The latest version will be published on this Site with the applicable “Last updated” date.

Your continued use of the Site after changes are published constitutes acceptance of the updated Legal Notice to the extent permitted by applicable law.

15. Governing Law

This Legal Notice and your use of the Site will be governed by the laws applicable to PackFlow Supply, unless otherwise required by applicable law or agreed in a separate written agreement.

Specific commercial transactions may be governed by separate contracts that specify different governing law, jurisdiction, dispute-resolution mechanisms or trade terms.

16. Contact

For questions concerning this Site, PackFlow Supply, or this Legal Notice, please contact us using the business contact details provided on the Site.

PackFlow Supply
Website: https://packflowsupply.com/
Email: [email protected]

Nothing in this Legal Notice affects any mandatory rights or protections that cannot legally be excluded or limited.